Outlook 2016 exchange inbox repeatedly updating

Follow the steps listed in that Microsoft Knowledge Base article to run Scan PST. Important: In many cases, Scan PST requires more than one pass to fix a corruption.

Run Scan PST repeatedly, until it reports that there are no more errors.

(Again, to be clear, most people don’t see this at all.

This isn’t widespread.) Take a peek under the hood to understand why it’s not supposed to do that.

It does not support setting server-side rules to move or manage messages and contacts or to act on calendar events.

Microsoft is aware of this issue and provides a tool to fix it – Inbox Repair tool (scanpst).

When the Directory Server (LDAP) information is configured correctly in the account settings, the functionality is enabled for directory lookups, but Outlook will repeatedly display an error code 17768.

We have contacted Microsoft about this and This will also prevent direct GAL lookups.

My clients are ecstatic that I can set passwords not to expire.

Smaller businesses are being migrated from the older Microsoft Online Services platform; my clients’ experiences have not been completely smooth but no data has been lost and support for minor glitches has been readily available. So although I’m going to describe a technical issue, it’s a fairly insignificant one that has affected less than a dozen people in my personal experience. Basically, at random times Outlook pops up a box and asks for the password for the Office 365 account.

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